Privacy Policy

Overview

Robson Property Management ("RPM," "we," "us," or "our") is committed to protecting the privacy of visitors to our website and the residents, homeowners, board members, and partners we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rp-management.com or interact with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and property address when you submit a form, request a proposal, or contact us.
• Account Information: Username, password, and association details when you access the resident portal.
• Payment Information: Assessment payments and other transactions processed through our secure payment portal. We do not store full credit card numbers on our servers.
• Technical Data: IP address, browser type, device information, pages visited, and usage analytics collected through cookies and similar technologies.

How We Use Your Information

• To provide and manage HOA and community association services.
• To respond to inquiries, requests, and proposals.
• To process payments, maintain financial records, and manage association accounts.
• To send newsletters, updates, and community communications.
• To enforce covenants, process architectural requests, and manage compliance.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect the rights, property, or safety of our organization and residents.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand how visitors use our site. You can disable cookies through your browser settings, but some features of the website may not function properly without them.

How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who help us deliver services such as payment processing, website hosting, email communications, and form management.
• Association Boards: Information necessary to manage your community association, including compliance and financial records.
• Legal Authorities: When required by law, court order, or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of the sale or sharing of personal information.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, contact us at info@rp-management.com or call (918) 994-6562.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to third-party websites, including the resident portal and social media profiles. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: